Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-rim-straightening.collision-talk.com (hereinafter referred to as “Mercedes Rim Straightening,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide personalized functionality.
  2. Visiting Our Websites: Every time you access our websites, our servers log information about your visit, including your IP address, browser type, pages visited, and duration of each session.
  3. Communications: We may reach out to you via email, phone, or text messages (SMS) for transactional purposes, newsletters, marketing campaigns, or customer support.

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Your username, email address, and any other identifier used to access your account.
  • Payment Details: Credit card numbers, billing addresses, and payment history are required for processing transactions.
  • Financial Records: We may store records of financial transactions for accounting and auditing purposes.
  • Purchase Data: Details about products or services you’ve purchased from us, including quantities and order dates.
  • Mobile Device IDs: Unique identifiers associated with your mobile device, used for analytics and personalized experiences.
  • Location Data: Information about your geographical location when you interact with our apps or visit our websites.
  • Feedback and Reviews: Comments, ratings, and reviews you provide help us improve our services.
  • Social Media Profiles: If you choose to log in using social media accounts, we may collect data from those platforms (with your consent).
  • Product Interaction: We track how you interact with our products and services for internal analytics.

This data is primarily collected through direct user input, interactions with our digital interfaces, and automated tracking technologies. Third parties may also share personal data with us in accordance with their own privacy policies.

Cookies

Mercedes Rim Straightening uses cookies to enhance your online experience and provide valuable insights. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website, like secure login.
  • Preference: Remembering your preferences and settings for a personalized experience.
  • Analytics: Tracking website usage to improve our services and content.

Users have the option to manage and control non-essential cookies through our Cookie Manager. Please refer to our Cookie Policy for detailed information on cookie types, functions, and how to modify your settings.

Retention and Deletion

We retain personal data in accordance with legal requirements and for specific business purposes. The retention periods vary depending on the type of data and its usage:

  • Account Information: We keep account details active as long as you maintain an active account.
  • Transactional Data: Financial and purchase records are typically retained for 7 years due to tax and accounting obligations.
  • Analytics and Research: Aggregated data used for analytics may be stored indefinitely for business development purposes.

Once the retention period expires or when you request data deletion, we will securely delete or anonymize your personal data from our systems.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Data Encryption: All data transmitted and stored is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  • Access Controls: Only authorized personnel have access to sensitive data, and access is regularly reviewed.

Children’s Privacy

Mercedes Rim Straightening does not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to your data and ask for corrections if it is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain cases, you can request the deletion of your data.
  • Restriction: You may limit how we use your personal information.
  • Data Portability: You have the right to receive your data in a structured format and transfer it to another controller.
  • Objection: Oppose the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.

To exercise any of these rights, please contact our Data Privacy Team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically. We will notify you of significant changes through email or by posting a prominent notice on our website.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Mercedes Rim Straightening, Privacy Team, [Address]